You agree that Products returned to our store as not required/not suitable will not be accepted more than 14 days after first delivery to you.
Acceptance of returned goods will be at the sole discretion of Maintenance Solutions Limited T/A Multiparts and shall be subject to the goods being received in a new resalable state and in complete original wrappers.
Should goods not be returned in a new state, we reserve the right to charge a restocking fee of a minimum of 15% (fifteen per cent).
Custom orders such as indent shipments, cut to length goods, custom made goods and procured items, samples etc are excluded from this 7 day returns policy and are non-returnable.
Where goods ordered are indented especially for you, you agree that subject to Maintenance Solutions Limited T/A Multiparts meeting your pre-stated delivery requirement, such an order once placed cannot be cancelled.
In the event you cancel such an order other than for delivery delay, you agree to pay for the order in its entirety by due date. Indent Orders are not returnable as per the Returns policy above unless they do not meet the agreed specification.